{"id":37554,"date":"2026-08-19T09:35:28","date_gmt":"2026-08-19T02:35:28","guid":{"rendered":"https:\/\/nois.vn\/?p=37554"},"modified":"2026-08-19T09:39:44","modified_gmt":"2026-08-19T02:39:44","slug":"new-ocean-is-launches-zalo-official-account","status":"publish","type":"post","link":"https:\/\/nois.vn\/vi\/new-ocean-is-launches-zalo-official-account\/","title":{"rendered":"New Ocean IS Launches\u00a0Zalo\u00a0Official Account"},"content":{"rendered":"\t\t
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New Ocean Information System has officially launched its\u00a0<\/span>Zalo\u00a0Official Account<\/span><\/b>, giving customers, partners, and businesses a new way to access company updates and product information directly on\u00a0Zalo.<\/span>\u00a0<\/span><\/p>

A key feature of the channel is an\u00a0<\/span>AI-powered product assistant that is now live and available for use<\/span><\/b>. Users can ask product-related questions through\u00a0Zalo\u00a0and receive relevant information about New Ocean IS solutions within the same conversation.<\/span>\u00a0<\/span><\/p>

The official account is available under:<\/span>\u00a0<\/span><\/p>

NOIS – New Ocean Information System<\/span><\/b><\/a>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Product Information, Now Available Through <\/span>Zalo<\/span><\/span>\u00a0<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Finding the right product information can take time when details are spread across websites, documents, social channels, and conversations with different teams.<\/span>\u00a0<\/span><\/p>

The New Ocean IS\u00a0Zalo\u00a0OA provides another access point for this information. Users can follow company updates, explore solution content, and use the integrated AI chatbot to ask questions about products directly within\u00a0Zalo.<\/span>\u00a0<\/span><\/p>

The chatbot is designed to support product discovery and initial inquiries. For questions that require deeper technical analysis, project assessment, pricing, or\u00a0implementation\u00a0discussions, users can continue the conversation with the New Ocean IS team.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ask Product Questions with the AI Chatbot\u00a0<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The AI-powered product assistant allows users to\u00a0submit\u00a0questions through the\u00a0Zalo\u00a0OA instead of manually searching through multiple sources.<\/span>\u00a0<\/span><\/p>

Depending on the available product information, users can ask about areas such as solution capabilities, product functions, and relevant use cases.<\/span>\u00a0<\/span><\/p>

This creates a more direct path from\u00a0an initial\u00a0question to useful product information while keeping human support available when a conversation requires more context.<\/span>\u00a0<\/span><\/p>

The chatbot does not replace consultation with New Ocean IS specialists. Its role is to make product information easier to access and help users begin their research before moving into more detailed discussions.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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More Updates from New Ocean IS\u00a0<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In addition to AI-assisted product support, the\u00a0Zalo\u00a0Official Account will be used to share updates from New Ocean IS, including:<\/span>\u00a0<\/span><\/p>