IT HELPDESK

IT HELPDESK

WHAT WILL YOU DO?

  • Get information on how to use the software.
  • Write user manuals and installation instructions.
  • Install and configure software. Ensure and maintain information technology systems for Office and Customer sectors.
  • Set up the internal network system for the company and customers: Synology NAS storage system, modem configuration, wifi system, switches, network devices, etc. Ensure the system is always operating stably.
  • Repair hardware devices and office equipment: printers, faxes, phones, wifi, cameras.
  • Check and handle problems related to infrastructure and software configuration.
  • Provide software usage instructions to customers.
  • Receive information, support and respond to problems of customers using the software.
  • Coordinate with the Human Resources department to prepare equipment and install software for new employees.

YOU JUST NEED TO HAVE

*** Technical skills

  • Graduated from College or higher majoring in Information Technology, Network Administration, Electronics and Telecommunications.
  • Have at least 6 months of experience in a similar position.
  • Mastery of computer hardware systems.
  • Teamwork skills and work support spirit.
  • Basic English
  • Male preferred.

** Nice to have

  • Experience in information technology.
  • Know how to install windows.

*** Personal skills

  • Have the ability to communicate.
  • Have fun talking with customers.
  • Receive information promptly.

YOU WILL GET MORE BENEFITS

*** Insurance and Salary

  • Vietnam labor regulations
  • Healthy Insurance
  • Competitive and high salary
  • Review salary twice a year (April and October (exceptional))
  • 13th month-salary
  • Reward of the end the year
  • Raised on for achieving English and Technical certificates

*** Training and Onsite

  • Onsite opportunity (Singapore or Australia)
  • Trained soft skills and SCRUM/Agile
  • Taking part in a clear, pre-defined training path along the career path on Microsoft Learning platform, PluralSight, etc.
  • Evaluating skill progress via courses’ exams
  • Utilize unlimited courses on training platforms to broaden your own knowledge and competency
  • Real environment provided (Cloud credit, software/tools licenses, etc.) for R&D and practice

*** Career Path

  • Career Path clearly
  • Projects in many domain
  • Everyone is willing to support each other.

*** Activities

  • Office happy hours, Teambuilding, Company trip, Wedding, Birthday, …
  • Sport clubs: soccer, badminton, games, …

RECRUITMENT PROCESS

  • Only one – round: about 60 minutes (HR and Technical Department);
  • Interview in person or online via Microsoft Teams. 
  • Interview Address: 51 Hoang Viet, Tan Binh, Ho Chi Minh

Please send your CV to email: rec[@]nois[.]vn or contact  +84 28 6681 0782 (HR Dept) or inbox Fanpage

Hope to communicate with you in near future. 

Thank you for your time.

See more Our Vacancies here

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