Business Analyst – Job Description

Business Analyst - Job Description

Key Responsibility

  • Work closely with clients to gather, analyze, validate, and document business requirements.
  • Collaborate with stakeholders to understand product vision, priorities, and backlog items.
  • Analyze business processes and propose practical solutions to meet business needs.
  • Prepare and maintain requirement documents (BRD, SRS, Use Cases, User Stories, Functional Specifications).
  • Identify functional and non-functional requirements with guidance when needed.
  • Work closely with Developers and QA/QC to ensure requirements are clearly understood and correctly implemented.
  • Support UAT, issue clarification, and requirement validation throughout the project lifecycle.
  • Quickly acquire domain knowledge to understand business contexts and user needs.
  • Participate in project planning, estimation, and requirement refinement activities.
  • Use AI tools (e.g. ChatGPT, Copilot, Claude, Notion AI) to improve productivity in documentation, meeting summaries, requirement analysis, and stakeholder communication.
  • Apply an AI-first mindset to continuously improve work efficiency and deliver high-quality outputs.

Qualification Requirements​

Technical Skills

  • Bachelor’s degree in Computer Science, Information Systems, Business Analysis, or related fields.
  • 3-5 years of experience as a Business Analyst in software development projects.
  • Good understanding of Software Development Life Cycle (SDLC).
  • Experience gathering, analyzing, and documenting business requirements.
  • Experience working directly with customers and business stakeholders.
  • Familiarity with requirement modeling and documentation tools (Visio, Edraw, Draw.io, etc.).
  • Experience creating wireframes or UI prototypes using Figma, Balsamiq, Pencil, or similar tools.
  • Good English communication skills for working with international clients.

Priorities (not a must-have)

  • Experience in Manufacturing, Logistics, Supply Chain, or Digital Transformation projects.
  • Familiarity with Agile/Scrum methodologies.
  • Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to improve analysis and documentation.
  • Basic understanding of APIs, databases, and system integration.

Communication & Meetings:

  • Communicate effectively with customers and internal teams.
  • Participate in requirement workshops, clarification sessions, sprint ceremonies, and UAT discussions.
  • Able to independently facilitate requirement discussions for medium-complexity features.
  • Support project communication and follow up on action items with stakeholders.

Personal Skills

  • Strong analytical thinking and problem-solving skills.
  • Good communication and stakeholder management skills.
  • Proactive, responsible, and detail-oriented.
  • Fast learner with the ability to adapt to new business domains.
  • Team player with good collaboration skills.
  • Able to manage assigned tasks independently with minimal supervision.

Compensation & Benefits​

Insurance & Salary

  • Vietnam labor regulations
  • Healthy Insurance
  • Competitive and high salary
  • Review salary twice a year (April and October (exceptional))
  • 13th month-salary
  • Reward of the end the year
  • Raised on for achieving English and Technical certificates

Career Development & Training

  • Career Path clearly
  • Projects in many domain
  • Everyone is willing to support each other.
  • Trained soft skills and SCRUM/Agile
  • Taking part in a clear, pre-defined training path along the career path on Microsoft Learning platform, PluralSight, etc.
  • Evaluating skill progress via courses’ exams
  • Utilize unlimited courses on training platforms to broaden your own knowledge and competency
  • Real environment provided (Cloud credit, software/tools licenses, etc.) for R&D and practice

Extra Activities

  • Office happy hours, Teambuilding, Company trip, Wedding, Birthday, …
  • Sport clubs: soccer, badminton, …

Application Process

  • Round 1:  Scanning CV, English Testing with Solution Architect
  • Round 2: Customer Interview
  • Interview Address: 51 Hoang Viet, Tan Binh, Ho Chi Minh

Please send your CV to rec[@]nois[.]vn to proceed or contact +84 28 6681 0782 (HR Dept) for more information.

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