Bali, Indonesia – In the heart of Seminyak, where the 2025 Tungsten Automation APJ Partner Summit unfolded, one partnership stood out: Tungsten Automation’s strategic alignment with New Ocean IS, marking a bold new chapter for Vietnam’s Finance and Service Industry (FSI). As Tungsten’s first official solution partner in Vietnam, New Ocean IS isn’t just delivering Robotic Process Automation (RPA) — it’s reshaping how automation is deployed, supported, and scaled in one of Southeast Asia’s most dynamic digital economies. 

1. Global economic trends in 2025 and its impact on Vietnam 

Vietnam is at the center of a new global trade dynamic — and the impact on its Finance and Service Industry (FSI) is already unfolding. 

A trade-war between US & China may be Vietnam opportunity 

Under the newly signed tariff agreement between President Donald J. Trump và General Secretary To Lam, the U.S–Vietnam economic accord laid the groundwork for stronger bilateral trade, reducing barriers on U.S. imports while giving Vietnam’s exporters a clearer runway into American markets. This trade certainty has boosted FDI confidence and is positioning Vietnam as a preferred destination for manufacturing transshipment. With production ramping up, loan processing, export financing, and compliance checks are all surging across Vietnamese banks [1]. 

At the same time, volatility in U.S. trade relations with major global economies (EU, India, China) is pushing multinationals to redirect investment toward more stable, U.S.-friendly regions like Vietnam. As a result, cross-border transaction volumes and enterprise financing requests are climbing, while headcount remains limited — exposing a widening operational strain across banks and service providers [2]. 

Vietnam’s recent Government Centralization may impact the economy 

Domestically, the Vietnamese government’s approved restructuring plan — merging 63 provinces into 34 — aims to centralize governance and reduce bureaucratic overhead. While that streamlines oversight, it also means leaner staffing and tighter resource allocation across public institutions. Meanwhile, the State Bank of Vietnam is intensifying its digital banking push, mandating eKYC protocols, digital-first services, and risk-based automation as strategic priorities [3] [4][5]. 

Together, these shifts have created a pressure funnel:  
more trade → more banking activity → more verification and compliance demands — but without proportional staffing growth. 

Automation is no longer a luxury; it’s a necessity.